Arghya Shukla

Co-Founder of Azranta, driving digital innovation and growth through strategic technology solutions that help businesses scale, automate, and succeed online.

Noida 25 posts

ERP for Professional Services: Resource Forecasting and Billing

3 Jan 2024 · 5 min read

ERP for Professional Services: Resource Forecasting and Billing

Specialized Modules that Address Service Delivery Complexities

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The Role of Conversational AI in CRM Systems: Transforming Customer Interactions and Enhancing Sales Productivity

16 Dec 2023 · 7 min read

The Role of Conversational AI in CRM Systems: Transforming Customer Interactions and Enhancing Sales Productivity

By integrating chatbots and virtual agents into CRM systems, businesses can create more personalized, efficient, and responsive customer experiences, all while improving internal workflows.

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ERP-CRM Convergence: Towards Unified Business Platforms

20 Nov 2023 · 6 min read

ERP-CRM Convergence: Towards Unified Business Platforms

Breaking Silos to Deliver Seamless Customer and Operational Experiences

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The Rise of Industry Cloud ERP Solutions

6 Oct 2023 · 6 min read

The Rise of Industry Cloud ERP Solutions

Tailored Vertical Clouds that Combine ERP and CRM for Specific Industries

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Open API Strategies for Scalable ERP/CRM Integration

2 Oct 2023 · 6 min read

Open API Strategies for Scalable ERP/CRM Integration

Creating Ecosystems that Support Third-Party and Cross-Platform Extensibility

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Data Governance in Multi-System ERP/CRM Ecosystems

21 Aug 2023 · 5 min read

Data Governance in Multi-System ERP/CRM Ecosystems

Establishing Standards to Ensure Data Quality, Consistency, and Lineage

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Unified Customer and Employee Experience Platforms (CEXP)

25 May 2023 · 6 min read

Unified Customer and Employee Experience Platforms (CEXP)

Blurring the Line Between Internal and External Experience Management

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